Communicate Your Expectations

“Perfection” is not a standard of care. No design professional should be required to deliver against such an unrealistic expectation.

When such language arises in any proposal or agreement, be ready to take two actions:

  • Strike and re-draft the provision
  • Speak with the owner to assure a more reasonable goal

Designers are compensated for professional services few can deliver; they are not paid for perfection. Communicate this distinction with confidence.


Todd Duwel

As Woolpert’s Building Sector Leader, Todd Duwel advances the built environment through informed, integrated design and proven programmatic strategies. Look for more of Todd’s observations on risk management in the months to come.