Design Professional, Say What?
Terms and conditions… or… communications and relationships.
Redlines and mark-ups… or… effort and elbow grease.
The former may enable you to one day prevail during a litigated dispute resolved by others and entirely beyond your control. The latter may enable you to determine the present fate of your design services and reputation.
The former is a checked box that offers a false sense of security to those comforted by regimented protocol. The latter seeds the promise that we are personally accountable and responsible to the other.
The former allows for head-down analysis. The latter requires eye-to-eye engagement.
The latter ensures the former never materializes.