SAV Cityworks Implementation


As Georgia’s second largest airport, Savannah/Hilton Head International Airport (SAV) saw a 12 percent increase in passenger traffic in 2017. The Savannah Airport Commission needed to implement an asset management program, along with streamline several different systems and software platforms currently in use at the airport.

Cityworks Asset Management System (AMS) was selected for airfield operations and maintenance, as it is a Geographic Information Systems (GIS)-centric solution that directly leverages the ESRI geodatabase as the asset repository.

Woolpert initiated this project by performing a needs assessment to better understand the day-to-day operational needs of the SAV airport, as well as current requirements and system gaps. Then, a plan, budget, and schedule were developed to create an asset management implementation plan. Because there was a lack of GIS data but good and current Computer Aided Design (CAD) data through the development of a recent Airport Layout Plan (ALP), Woolpert converted the CAD data from the ALP into a GIS repository compliant with Federal Aviation Administration (FAA) airport GIS requirements.

The system was developed to support service requests, work orders, and inspection workflows. Work orders were configured to support the range of maintenance activities including preventive maintenance, scheduled corrective maintenance and unplanned reactive maintenance. Once the asset management system was configured and the staff was trained, SAV greatly reduced the time it takes to create Key Performance Indicator reports. What used to take 8-16 hours monthly is now completed with the push of a button. SAV also eliminated several other separate software systems by implementing everything into Cityworks.

Leveraging this data in the future, SAV will have a better idea on budgetary needs, recommended maintenance, and when the maintenance of an asset may start to outweigh the asset replacement cost. Throughout the implementation of Cityworks, SAV staff took advantage of other items they didn’t even realize the software could do, including tracking the transport of passengers between gates with wheelchair services and setting up the internal IT department help desk system.

Savannah Airport Commission

Savannah, GA